|
CUSTOMER REVIEWS
Above & Beyond Service
Judy Gawrys (at Murfreesboro, TN location) - April 23, 2018
My husband and I were headed out on a 4 day vacation in Indiana, with our travel trailer, to celebrate our 49th wedding anniversary. We had only got about 20 miles from home, on I-24, when our camper had a blow out. We had a spare camper tire with us but I didn't feel comfortable having my 69 year old husband changing out the tire on the shoulder of busy I-24. A serviceman came out from Piedmont Tire and provided us with excellent roadside assistance.
After starting out again we only got about 15 miles down the road and had another blow out on the camper. Since we had already used our spare, we didn't have another tire. I contacted Piedmont Tire again and was told that they don't carry travel trailer tires. However, they said that they would send their serviceman to another tire retailer and get us new replacements for all our tires (if we wanted). They went above and beyond getting us additional tires and installing them for us along the road side. I would recommend Piedmont Tire in Murfreesboro, TN to everyone!
Tire Problem
Sherry Simmons (at Warsaw location) - February 27, 2018
Had an issue with tire going down on highway near Wilmington. Unfamiliar with the area, but IPhone came up with Piedmont Truck Tire in Warsaw NC. I called and Lisa gave wonderful directions and calmed me from my crisis. Arrived and was taken care of quickly by Mikey and on my way in less than 20 minutes. Wonderful experience.
Fast, Quality Assistance!
Mark Lyczkowski (at Raleigh location) - February 1, 2018
We had a puncture on a middle tire of a triple axle trailer on a very cold, snowy day while leaving the parking lot on a critical trip! Piedmont responded to my call with friendly assurance they could help and they came through. Repairman was on site in less than 15 minutes, who does that? AAA has never been that quick in an emergent situation. Professional repair/tire change was done on site and went the extra step and made sure all tires(6) were properly inflated and safe. This is the ONLY service I will use in NC moving forward. Thank you Piedmont Tire.
Outstanding Service
Ralph Morris (at Asheville location) - October 30, 2017
Outstanding Customer Service. I showed up on a busy Friday afternoon with a small request and was treated like a customer about to spend a million bucks! Each person there acted like they love their job and went out of their way to speak to me.
Great Neighbors!!
Brandi Hillman (at Asheville location) - October 17, 2017
I just want to send a message to say how happy I am to be a neighbor to the folks at Piedmont Tire! Michael and his wife are so nice and helpful. Also, Brandon and Nathan did an awesome job with removing a large tire from our property. I can’t wait to refer more business their way!!
Great Service
T. Fallows (at Warsaw location) - August 8, 2017
Received great service from Miquel Rosa. He put a new steer tire on my truck. Very professional service
Excellent Service
Rick & Lynne Coble (at Greensboro location) - July 12, 2017
We are the owners of a very small business that services & repairs heavy equipment. We worked for a 100 year old company that was bought out & went out of business in 2010. We started our small business in 2010. On July 12, 2017 while traveling east on I-40, we had a tire blow out on our F550 service truck. Luckily we were close to the Greensboro location. Spoke with Will, who was very helpful & explained to us that the shop was full but he would work us in. After a short wait, he was able to get our truck in the shop & install two new tires. Will gave great customer service that is appreciated very much & is not seen too often these days. It reminded us of the service that was given in the old days.
Excellent Service, Incredible People
Rusty Schach (at Asheville location) - December 30, 2016
While on vacation to Asheville, NC, our motorhome had a tire blow out. Upon contacting Piedmont Tire Center, Luke, service tech was sent to our location with a new tire and the best attitude ever. He was helpful, friendly, efficient and on time. The following day we went in to have another new tire installed. We received amazing service from everyone we encountered. Ken, the service manager went out of his way to take care of us and Mr. Rice the owner, was extremely nice. Thanks for a pleasant experience in an unpleasant situation.
Go the Extra Mile!
E Outlaw (at Graham location) - November 17, 2016
If one of our owner operators has a tire issue and a Piedmont location is close, they are our preferred repair center. Response to road service calls is above average, pricing fair, and the service we receive is beyond compare. I highly recommend them! A special thank you to Tony Joyce at your Graham location for his patience and assistance weeks after a service call helping us follow up on invoice information.
Very helpful
Vicki McClish (at Raleigh location) - March 21, 2016
I was traveling and my car was parked at Fast Park off Westgate Rd in Raleigh. When I arrived I knew I would have a flat tire when I returned from my trip. My return flight was scheduled after closing time for tire companies. I spoke with Jennifer and she was most helpful, when I asked if she could please have someone go and change out that tire for me before I arrive in Raleigh at 5:30pm. She said yes, we exchanged all necessary information and my anxieties fled from me. Thank you Jennifer and the Piedmont team for your help today. I will keep you on my contacts in the event I need any future help from you.
Competent, nice folks
H. Clifton Northum (at Summerville, SC shop) - January 7, 2016
I went for balancing/rotating and front end alignment on my Class A Motor Home. I was pleased. As a retired Plant Mgr for Exxon I'm a decent judge of people. John, the Gen Mgr, is very smart about balancing tires, doesn't mind getting his hands dirty and is a good teacher. Chad, the Service Mgr, has a great personality,is a good worker AND is a good leader. Ronnie could use more patience with himself but is a great asset for alignment(and other things) and a good worker. Fritz has a great personality, is a very hard worker and is always looking to help someone. Greg is a worker who tries hard. I think you have a good team and Chad's leadership makes it so.
|
